Emotional intelligence (EQ) is the ability to be aware of one’s own emotions and the emotions of others, and to manage them in a productive and empathetic manner. Studies suggest that EQ is as important as IQ for success in a sales role, with emotionally intelligent sales professionals performing better than their non-emotionally intelligent peers. In the …
If you have been in sales for anytime, you may have been through SOCIAL STYLE® training. SOCIAL STYLE® is a communication model that was developed by David Merrill and Roger Reid in the 1960s. As a District Sales Manager, the ability to understand and flex styles with each individual sales rep is important to drive …
Five Reasons to use Social Styles with your Sales Team Read More »
It’s that time of year when organizations start their business planning process. For some, marketing drives this process that began late last year. But, for a task everyone seems to know how to do, why is it so difficult? In a recent Core Management Assessment, business planning was the top skill that senior leaders indicated …
Strengthfinders is an assessment tool many organizations use to assist in employee personal development. It provides individuals with their “Top 5 Strengths,” which have been identified from a list of 34 different strengths. These 34 different strengths are split between the four domains of Strategic Thinking, Influencing, Relationship Building and Executing. But how does this …
How Strengthfinders Can Bring a Positive Outcome to Your Organization Read More »
In my professional experience, it is always beneficial to get employee feedback on company initiatives. It never occurred to me that there might be leaders who don’t see things the same way. A recent article from Fast Company proved me wrong. I was surprised by the readers’ response. Many people indicated that they have a boss who’s …
Kevin Kruse, Author of Engagement 2.0, defines employee engagement as the employee’s emotional commitment to the organization and its goals. Engaged employees do not work just for a paycheck or the next promotion, they work on behalf of the organization’s goals. When employees care—when they are engaged—they use discretionary energy. Engaged Employees lead to: · Higher service, quality, …
Using the ADDIE model effectively Ever trainer is familiar with the request to update the curriculum to build on the skills on a sales force or the need to build a curriculum from scratch. I’ve certainly been hearing that request from clients lately. This can be difficult because everyone wants this occur over night …
Why one-one-ones are important and how to conduct them. One-on-ones are one of the top tools for people engagement because it helps build a professional relationship with your direct, allows for coaching, feedback and it provides you with an opportunity to check in with employee. I remember when I did my first …
Tips for managers to make sure training works. If you are a sales leader, why should you care about skill training and how does that help you improve sales performance? Two or three times a year there is a sales meeting to roll out new marketing content, information on how to handle different objections …
