Elite Manager Toolkit
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Blog and Media
Breaking down complex topics about management and leadership skills, the changing needs of the pharmaceutical industry, the workforce, employee engagement and culture, and the market.
Read Our Latest Posts
Hidden Talent: How to Spot Growth Potential in Middle Performers
Not all stars shine the brightest right away. In many teams, the most promising individuals often sit quietly in the middle, delivering decent performance, meeting expectations, and flying under the radar. Yet, beneath this average performance may lie significant growth potential, waiting to be discovered and developed.
Leadership Blind Spots: How to Identify and Overcome Them
Every leader wants to believe they have a clear vision, a firm grip on their team dynamics, and a solid understanding of how their actions are perceived. However, even the most seasoned leaders can fall prey to what experts refer to as leadership blind spots.
Creating Growth Paths for Employees Who Aren’t Climbing the Ladder
Career development has traditionally been closely tied to advancing up the corporate ladder in many organizations. Promotions, new titles, and bigger offices have long been viewed as the ultimate markers of success. However, not every employee aspires to management roles or linear upward progression. Creating meaningful growth paths, not limited to promotional tracks, is essential for companies striving to retain top talent and build a culture of engagement.
Building Scalable Competency Frameworks for Organizational Growth
Scalable competency frameworks align training, coaching, and development efforts across teams, enabling organizations to grow efficiently while remaining agile and future-ready. As companies expand, evolve, or face disruption, the need for clarity on the skills required, where they are needed, and how they should be developed becomes increasingly critical.
Essential Leadership Competencies: Coaching Your Team to High Performance
People leave managers, not companies — that’s why leadership competencies matter. Essential leadership entails setting clear goals, coaching teams toward success, and fostering an environment where people can grow and thrive. To inspire your team and reduce turnover, it is essential to understand and master these key competencies. Strong leadership is built on training and continuous reinforcement of both hard and soft skills.
Exemplary Leadership Skills You Need as a Sales Manager
As a sales manager, your exemplary leadership skills, including your ability to lead, have a significant impact on your team’s performance and the overall success of your organization. Exemplary leadership is the ability to inspire trust, guide teams strategically, and cultivate a culture where people can perform at their best.
Investing in Success: Essential Training and Development Opportunities for Your Sales Team
Essential training for sales teams must go beyond the basics. It should cover clinical acumen, relationship management, strategic and business insight, selling skills, and adaptability. These focus areas empower sales reps to become trusted advisors, navigate complex systems, and execute with confidence.
Time Management for Leaders: 8 Proven Strategies (Includes Free Checklist)
The most effective leaders are not the ones who do the most. They are the ones who consistently focus on what matters most. In today’s fast-paced environment, where distractions and decisions come nonstop, time management for leaders has become one of the most valuable professional skills. If you spend your days reacting to issues rather than planning for outcomes, you are not leading. You are simply managing the chaos.
The Impact of Setting Personal Development Goals for Work on Professional Growth
Personal development is the continuous act of assessing your life values and goals and building your qualities and skills to reach your potential. Employees consider it imperative to their job and future, while employers cite personal development as a way to advance company abilities. This relationship highlights how both personal and organizational success are often interconnected.
7.5 Things to Check Before You Implement Training
Most problems in sales don’t come from a lack of skill. They come from mixed messages, weak coaching, bad territory setups, or tools that get in the way. When leaders take a breath and look at the real issue, they stop guessing and start solving.
Your Career, Your Move: What I Wish I Knew Sooner
Attending NSN’s Launch to Legacy event made me think not only about where I am today but about the advice I’d give myself when I left the Army. In uniform, your career path is prescribed. Officer development is structured, training is consistent, and advancement is often based on merit, credibility, and competence.
True Delegation: How Managers Boost Profitability and Grow Their Teams
In many organizations, the concept of “delegation” is often misunderstood. Some managers believe that simply assigning tasks from existing job descriptions counts as delegation. But true delegation means something fundamentally different: handing over responsibilities and decisions that the manager currently owns themselves.
The Hidden Cost of Poor Leadership
Leadership is often celebrated for its visible impact, hitting targets, inspiring teams, and driving growth. Yet, what’s frequently overlooked is the silent damage caused by poor leadership. It rarely happens overnight. It begins with missed deadlines, unspoken frustrations, and meetings filled with compliance instead of collaboration.
Emotional Intelligence: The Skill That Holds Every Role Together
The people who handle those moments best — the ones who stay composed, connect with others, and bring out the best in those around them — almost always share one thing in common: a high level of emotional intelligence.
Execution Isn’t a Checkbox. It’s a Coaching Culture
Every pharmaceutical leader understands the pressure of execution. Strategies are carefully developed, processes are refined, and performance goals are clearly defined. Yet despite this structure, results often fall short.
Why Companies Struggle with Engagement and Leadership Buy
It’s a cycle employees recognize all too well, and they see right through it. The truth is that engagement and leadership buy-in can’t be manufactured with slogans or restructurings. They’re earned or lost through everyday leadership behaviors.
Why Systems Don’t Scale Leadership—People Do
The problem isn’t the systems themselves. It’s the assumption that systems can replace what only people can provide: judgment, adaptability, and the human connection that transforms average performers into exceptional ones.
The Power of Energy Management: Helping Pharma Reps Stay Sharp and Motivated
When managers recognize the importance of energy, they shift the focus from just hitting targets to creating conditions where reps can perform at their best. That change not only protects against burnout but also helps teams sustain motivation and deliver consistent performance in the long run.
Watch Our Latest Videos
Leading from Within: Keith Willis on Building High-Performing Teams and Effective Leadership
In this episode of The Sea Captain Way podcast, Keith Willis, President and Founder of Core Management Training, shares invaluable insights on leadership, team development, and the power of recognizing individual strengths.
Networking and Proactivity: Keith Willis on Advancing in Pharma Sales
In this episode, Keith Willis explains why managers are pivotal in shaping sales careers. He shares how networking and taking proactive steps help reps create opportunities, stand out in competitive markets, and build long-term success in pharma sales.
Bringing Your A-Game: Keith Willis on Coaching, Training, and Career Growth
In part two of this conversation, Keith Willis shares why top pharmaceutical companies invest in coaching and training to build stronger sales teams, and why reps should do the same for their own careers. He explains how self-development, coaching, and skill-building help you stand out in interviews, succeed in competitive territories, and create long-term career opportunities.
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