Courses & Workshops
Find The Right Course
- Critical Thinking Skills
- Performance Management
- Change Management For Managers
- Accountability in the Workplace
- Unlock Personal and Organizational Agility
- Build High Performing Relationships with Social Styles
- Develop a Resilient Mindset Workshop®
- Coaching for Impact
- Dynamic Leadership
- Develop Emotional Intelligence with Behavioral EQ ®
Critical Thinking Skills
Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.
As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This workshop will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.
Workshop Objectives:
- Define critical thinking
- Understand the critical thinking process
- Identify the role of logic, and reasoning
- Recognize benefits and barriers to critical thinking
- Identify characteristics of a critical thinker
- Evaluate information using critical thinking skills
- Recognize ways to improve skills
- Explore and revise perspective, when necessary
- Comprehend problem solving abilities
Performance Management
Performance Management is making sure the employee and the organization they are employed by are focused on the same priorities. Performance Management within an organization improves production and reduces waste. It helps the employee set and meet goals, and improves the employee/manager relationship. The key to keeping an organization and employee aligned; improving performance and productivity, is through Performance Management.
When changes occur, Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee create a stream-lined relationship which improves communication and interaction. Performance Management will help close any gaps that exist in an employee’s skill-set, and make them a more valuable employee through feedback and coaching.
Workshop Objectives:
- Define performance management.
- Understand how performance management works, and the tools to make it work.
- Learn the three phases of project management and how to assess it.
- Discuss effective goal-setting.
- Learn how to give feedback on performance management.
- Identify Kolb’s Learning Cycle.
- Recognize the importance of motivation.
- Develop a performance journal and performance plan.
Change Management for Managers
Change is a constant. All around us, technologies, processes, people, ideas, and methods change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and your participants will gain some valuable skills through this workshop.
The Change Management workshop will give any leader the tools to implement change more smoothly and to have those changes more easily accepted. This workshop will also offer participants a clearer understanding of how change is implemented, as well as some tools for managing their reactions to change.
Workshop Objectives:
- List the steps necessary for preparing a change strategy and building support for the change
- Describe the WIFM – the individual motivators for change
- Use needed components to develop a change management and communications plans, and to list implementation strategies
- Employ strategies for gathering data, addressing concerns and issues, evaluating options, and adapting a change direction
- Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
- Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
- Use strategies for aligning people with a change, appealing to emotions and facts
- Describe the importance of resiliency and flexibility in the context of change.
Accountability in the Workplace
Accountability helps to ensure that every employee will take responsibility for their performance and behaviors and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.
This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.
Workshop Objectives:
- Define accountability and personal accountability
- Differentiate between ownership and accountability
- Use feedback as a tool to enhance performance
- Understand the barriers of workplace accountability
- Focus on building accountability leadership
- Effectively set SMART goals
- Identify the components of the cycle of accountability
- Work towards achieving the benefits of accountability
Unlock Personal and Organizational Agility
Becoming an Agile Organization requires Agile employees and teams. Adaptive Mindset for Agility® training teaches people new ways to Think, Act and React to become more innovative, flexible and productive in a business environment.
Staying the same means falling behind in today’s disruptive climate. Despite this, people and organizations tend to stick with the status quo; people are hard-wired to resist change. But as technology evolves and global competition increases the need for new ideas and processes has never been greater. Research shows that Agile Organizations outperform the competition, including:
- Grow revenue faster
- Higher profits
- More engaged employees
TRACOM’s groundbreaking Agility IDEA Model® incorporates key concepts from design thinking and other areas of innovation. But it goes beyond creativity to include strategies that influence, motivate and better execute ideas. The four components are:
- Investigate
- Design
- Energize
- Apply
Learning Objectives:
- Describe behaviors that lead to personal agility
- Review feedback on your personal agility
- Practice strategies that enhance personal agility
- Complete an action plan tailored to your development needs that utilizes those strategies
Build High Performing Relationships with Social Style
Increase leadership performance, impact team effectiveness, resolve conflict or build a high-performance sales culture. SOCIAL STYLE® is proven to improve the performance of your organization’s most essential asset—your people!
Why Social Styles?
SOCIAL STYLE® is the world’s best interpersonal skills model because it works. Used by thousands of organizations around the world, it’s the easiest model to learn, remember and apply. Designed for global professionals and companies, it’s available in dozens of languages with flexible training options, prices and times.
Why Now?
Success requires working well with others. As managers, sales professionals or individual contributors, behavior drives relationships. Learn to:
- Build rapport and common understanding
- Reduce workplace conflict
- Develop common goals and culture
Model
The SOCIAL STYLE Model® is recognized as the easiest to learn, remember and apply.
The model categorizes people into one of four SOCIAL STYLEs (Driving, Analytical, Amiable and Expressive) each with their own preferred way of behaving. Understanding the behavioral cues of each Style allows you to modify your own behaviors to meet the communication needs of your team, colleagues or clients. This is called Versatility and it’s the true power of SOCIAL
Features:
- Online or in-classroom training
- Versions for managers, sales or individuals
- Support for 20+ languages
- Valid worldwide
- Various price and duration options
- Easy assessment administration
Develop a Resilient Mindset Workshop®
Removing stress from the workplace and life is unrealistic but improving the way people deal with and respond to change improves performance. TRACOM’s unique Adaptive Mindset for Resiliency Model® helps individuals and organizations bounce forward in times of change or stress.
People are hard-wired to fear change and view things with a negative perspective. These feelings can be overwhelming and hurt productivity. Resilience training helps people understand this negativity bias and provides practical strategies for dealing with work and life in a more objective, realistic way.
TRACOM has worked with hundreds of companies to develop a Resilience Mindset Model with meaningful and measurable components. The model and training include frameworks and strategies for how people…
1) filter information
2) act and respond to challenges
3) interact successfully with others
Learning Objectives:
- Recognize your personal stress and the effect it has on your behavior.
- Identify your own strengths in terms of personal resilience.
- Enhance resilience in yourself and others using certain key strategies.
Coaching for Impact
Coaching has become a vital tool for anyone that wants to get the best out of their team. This session has been developed to provide you with a structured approach to coaching and providing feedback the workplace.
This workshop is designed to teach a process of systematically developing people at work and drive results. It involves turning work-experienced problems into learning situations through coaching and feedback. Enabling employees to develop the skills, knowledge, and attitude necessary to successfully deliver their job responsibilities and goals.
Course Objectives:
By the end of this training course participants will be able to:
- Define what coaching is and explain the managers role in the coaching process
- Know when you have created a positive coaching environment
- Identify the types of coaching conversations & how to use them
- Follow a specific procedure for coaching success
- Use the LEAP model to provide successful coaching conversations
Dynamic Leadership
No successful organization would have been where it is today without effective leadership. Improving and focusing more on the leadership quality can bring out a positive output in an organization. Inspiring others and shaping the organization are not just the only ones to be done by the leaders but also making countless significant decisions.
Leading should be taken as a strength which will eventually help in succeeding daily. Legitimate improvement begins with enhancing what you’re already good at. Learn how to develop your management skills and do what you naturally do best with the CliftonStrengths for Managers report.
- Discuss how your strengths contribute to your success
- The most effective leadership style
- Describe what makes a good leader
- Explain the Seven Expectations for Leaders
- Define Leadership versus Management
Develop Emotional Intelligence with Behavioral EQ ®
When it comes to workplace success, Emotional Intelligence has been shown to be just as important as IQ, education and work experience. TRACOM’s Behavioral EQ® training provides the Emotional Intelligence skills needed for today’s team and organizational leaders.
TRACOM’s Behavioral EQ Model® is a 3rd generation approach to Emotional Intelligence. It distills earlier EQ models to focus on those emotional aspects and behavior with the most significant impact on workplace performance.
The model provides detailed guidance around:
- Emotional Awareness
- Emotional Control
- Empathy
- Listening
Workshop Objectives:
By the end of this training course participants will be able to:
- Be aware of cognitive biases and how they affect your thinking and behavior.
- Identify the impact of Behavioral EQ on job performance.
- Develop and practice strategies to improve your Behavioral EQ
- Create an action plan focused on developing your Behavioral EQ
