Keith Willis

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Revitalizing Customer Engagement: Strategies for Leadership and Organizational Growth

In today’s fast-paced world, the success of a company heavily relies on strong management oversight, effective leadership training, and genuine engagement with customers. Unfortunately, many companies are falling short in these areas, leading to a decline in customer satisfaction and loyalty. This issue isn’t just a minor inconvenience; it’s a significant problem that’s driving customers […]

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How to Develop and Implement a Meaningful Employee Value Proposition

As leaders, when we invite individuals into our organizations, we’re presented with a crucial question: Are we merely filling a position, or are we aligning with their dreams, ambitions, and desires? This question is at the heart of the Employee Value Proposition (EVP) concept. An EVP transcends the basic exchange of services for compensation. It

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Reframing Past Performance for Future Growth

Recently, I had the privilege of discussing business strategies with Shireen. Our conversation brought to light how closely our views and techniques are aligned. Shireen’s emphasis on boosting employee skills particularly resonated with me. Many companies miss how vital this is. It’s a viewpoint that echoes our own at Core Management Training, highlighting how skill

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How to Maximize Learning and Development on a Budget

In today’s fast-paced and ever-evolving business landscape, Learning and Development (L&D) is no longer a luxury but a necessity. However, the challenge lies in implementing effective L&D strategies, especially when working with limited budgets. This blog addresses key questions that HR professionals, Learning and Development Leaders, and business leaders face in optimizing their L&D initiatives.

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Discover key strategies in my latest article for LTEN Focus

Discover key strategies in my latest article for LTEN Focus, the go-to magazine for professionals in life sciences training. Although it’s crafted for this niche, the insights on developing a curriculum apply across the board. Organizations everywhere are seeking robust leadership programs and the right talent to lead. By rolling up your sleeves to understand

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Enhancing Diversity, Equity, and Inclusion (DEI) Efforts in Hiring

In today’s rapidly evolving and interconnected world, Diversity, Equity, and Inclusion (DEI) are no longer mere buzzwords but integral aspects of any successful organization. Hiring is a critical area where companies can make a substantial impact on their DEI initiatives. In 2015 McKinsey published the “Why Diversity Matters” report and key findings of the 2020

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Is Leadership Development Broken? Rethinking Approaches for Success

Leadership development has long been heralded as a cornerstone of organizational growth and success. However, in recent years, a growing chorus of voices has raised concerns about the effectiveness of traditional leadership development programs. While conducting Sales Management Interviews over the last couple of weeks from new to old managers, it’s clear what we are

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